Refund Policy
Because our products are digital and delivered instantly, all sales are final.
However, we may consider a refund in special cases, such as:
Duplicate payment
Technical issue preventing access
Wrong product delivered
To request a refund, contact us at contact@smartacademy.uk
Include your full name, purchase date and order reference.
We commit to review your request within 5 business days.
Smart Academy Ltd provides educational content only. We do not offer financial or investment services.
Refund Eligibility
Request must be made in writing to contact@smartacademy.us.
Requests processed within 5 business days.
Time Limit
Within 7 Calendar Days
Refund requests must be submitted within 7 calendar days after your product or course activation date. The activation date is automatically logged in our system when you first access the course content.
Usage Limit
Less Than 20% Consumed
You must have consumed less than 20% of the course content at the time of your refund request. Content consumption is tracked and verified through our learning management system’s analytics.
- Note:
Both conditions must be met simultaneously. If you are within the 7-day window but have consumed more than 20% of the content, or if you have consumed less than 20% but the 7-day period has passed, you will not be eligible for a refund.
